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News & info News

Kejin was recognized by Nair Wind Power! Help intelligence to help digital upgrade of new energy ind

日期: 2022-05-09
浏览次数: 0

Recently, Zhongguancun Kejin received a thank-you letter from Jiangsu Nair Wind Power Technology Development Co., Ltd., a well-known new energy enterprise. Nair Wind Power fully recognized and praised Zhongguancun Kejin's excellent product technical strength and professional and mature service team.

Since the start of the project, the related project team of Zhongguancun Kejin has always maintained an efficient working state, and provided practical solutions for the construction of Nair Wind Power's intelligent voice project, laying a solid foundation for its digital service transformation. Naier Wind Power said that this cooperation is also an important part of its intelligent service construction, and it is expected to explore more cooperation scenarios with Zhongguancun Kejin in the future.

The new energy industry collides with digital services to better meet the development needs of the times

Since September 2020, China put forward the goals of 'peak carbon dioxide emissions' in 2030 and 'carbon neutrality' in 2060, the related energy issues have been the focus of public opinion. In 2021, global energy supply shortage and climate warming are becoming increasingly prominent. Under the background of China's peak carbon dioxide emissions and carbon neutrality, new energy, as a leading industry, is experiencing explosive growth.

As a new energy enterprise, Nair Wind Power has 11 years of industry experience in the field of wind power technology, and has obtained many national inspection approvals and patents. Wind turbines and other products occupy most of the domestic market share, and are exported to the United States, Germany, France, Canada, Norway, Australia and other countries and regions, and are deeply loved and praised by customers.

Based on the development advantages of the new energy industry, Nair Wind Power has an overwhelming momentum of development and its market share is constantly expanding. However, with the application of artificial intelligence, big data, cloud computing and other technologies in various industries gradually deepening, Nair Wind Power has realized that adjusting the service mode is the primary task of digital transformation. Combining the product advantages in the new energy field with digital applications, dealing with customers' queries and gaining insight into market demand with more timely, efficient and intelligent service mode is an important foundation for grasping development opportunities and catering to market changes.

After comprehensive analysis and consideration, Nair Wind Power and Zhongguancun Kejin have reached a cooperation to help Nair Wind Power improve its digital level and better meet market demand by providing digital services with intelligent voice robots as its core.

Aided intelligent voice robot is mainly used in the inbound reception scene of Nair Wind Power. Based on NLP, ASR and other technologies, the robot has excellent voice question-and-answer ability, which can 'understand' every word spoken by the user and quickly retrieve the answer from the FAQ knowledge base. Compared with the traditional way of key jumping, intelligent voice robot can realize answering interaction directly by voice, and answer users' questions in natural and smooth man-machine conversation. When communicating with customers, it is necessary to help the intelligent voice robot to remove the basic speech recognition and speech synthesis, and also have a variety of intelligent voice capabilities such as voice interruption, voice waiting, voiceprint recognition, mute detection, etc., which can calmly deal with various service situations and bring a smooth conversation experience to customers.

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